Privacy Policy

Information we collect

• Your name, email address and message when you contact us or use the chat assistant.
• Details about your vehicle or service request that you choose to share.
• Basic technical information your browser sends automatically, such as IP address and browser type, which our hosting provider may log for security.

How we use it

We use your information only to respond to your inquiry, schedule and carry out service, and communicate with you about your vehicle. We do not sell, rent or trade your personal information.

Messages sent through our contact form are delivered to us by email using Web3Forms, a form-processing service, which may process them outside Canada.

Chat assistant

The chat assistant on this site is powered by Google's Gemini AI service. Messages you type in the chat are sent to Google to generate replies, and may be processed outside Canada. Please don't share sensitive information such as payment details in the chat. Your browser stores a chat session ID and conversation history locally so the conversation continues between pages. You can clear it at any time by clearing your browser's site data.

Cookies and tracking

This website does not use advertising or analytics cookies, and we do not track you across other websites.

How long we keep it

We keep personal information only as long as needed for the purposes above, or as required by law.

Your rights

You may ask to see, correct or delete the personal information we hold about you, or withdraw your consent to its use. To make a request or ask a question about this policy, contact us:

Joe Oostvogels Automotive
199 Church St Ext., Antigonish, NS B2G 2L3
(902) 863-9172
joe.oost@gmail.com

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.